Privacy policy

By using Relik's website (www.relik.se), or by submitting information to us through or in connection with the website, you consent to our collection, use and disclosure of your personal information. Every form of processing of personal information by Relik is being made in accordance with the Privacy policy.

You can read more about the different types of processing of personal information, and the purposes of the processing, below.

Processing of personal information

When you place an order we will use, store or otherwise process the information we ask you to provide (including but not limited to your name, email, postal adress and telephone number) for carrying out and fulfilling the order, including delivering it.

If we have a legal obligation to do so, we will disclose your personal information to any relevant regulatory body.

If we get sent an email, we will use the sending email adress to respond to and communicate with the sender.

In order to prevent fraudulent behaviour, your personal information may be checked with credit agencies or the like.

For the purpose of monitoring and improving our website (www.relik.se), we may use aggregated user information and statistics. In this case, no information that can be used to identify you as an individual will be included. 

Data retention

If you create an account on our website, we will store the personal information you provide when setting up your user profile. At any time, you have the possibility to view, edit, or ask for the removal of the information provided.

We retain inactive accounts and pending/failed/cancelled orders for up to one year. After one year, these accounts and orders as well as the connected personal information will be deleted.

Cookies

Cookies are small pieces of information that gets transferred to you when you visit websites. They are stored in your web browser and allow the websites to store information about your browsing patterns. By doing so, the websites can be made more useful to you.

We use technologies, such as cookies, on our website (www.relik.se). The purpose is to customise content and advertising, provide social media features and analyse traffic. By browsing the site you consent to the use of these cookies.

Your rights

We have taken the needed security measures to protect our website and your data against unauthorized, unlawful, or accidental access, modification and loss. Please note that we will never ask you for your password or to provide sensitive account information.

At any time, you have the right to request that we correct, rectify, erase, or restrict the processing of your personal data in accordance with applicable data protection regulations. Furthermore, you have the right to request a copy of your personal information. To exercise the rights above, please contact us at info@relik.se.

Please be aware that we will require proof of your identity before providing you with details of any personal information we may hold, and that we are unable able to erase personal data that we are obliged to keep for legal, security or administrative purposes.

Privacy of children

We do not collect or process any personal information of users that we know are underage, and no part of our website is designed to specially attract such users.